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Rugby Town Centre
Consumer Website

Town Rangers

Town Rangers… Helping your business

  • Assisted with 980 shoplifting incidents
  • Dealt with 670 cases of anti-social behaviour
  • Administered First Aid to 1050 people
  • Provided graffiti intelligence on 90 tags
  • 6,700 customer service visits
  • Involved with 102 lost/vulnerable persons incidents
Figures from between October 2012 and October 2013

Ensuring Rugby town centre is safe, friendly and welcoming to all

The most recognisable, visible, high profile and friendly face of Rugby First is the Rangers in their red uniform. Patrolling the town centre, six days a week, between 8am and 6pm, with a can-do attitude, they offer a diverse range of services to businesses and visitors that ensure Rugby is safe, friendly and welcoming for all.

  • A high profile uniformed presence with direct radio links to Rugby First CCTV operators acts as a deterrent to criminals and has led to a significant reduction in town centre crime levels.
  • Regular and static security patrols in areas of high footfall, businesses and car parks to deter criminals and reduce theft from cars, with increased frequency at Christmas and in peak periods.
  • Assisting businesses tackle crime with floor, tag, changing room checks as well as free security advice, training and tailored workshops for managers and staff.
  • Targeting criminal activity in partnership with businesses, the Police and CCTV operators in the prevention, detection, apprehension of criminals, gathering of evidence, securing the crime scene and assisting businesses where required. A proactive zero tolerance approach which continues to result in successful prosecutions.
  • Reducing theft from vehicles in conjunction with the Police and CCTV operators and actively reminding members of the public not to leave valuables on display.
  • Tackling anti-social behaviour, graffiti and incidents quickly, professionally and effectively before they escalate.
  • High quality customer service that provides help, support, information and directions to all, helping enhance the town centre experience for all those that use it.
  • A trusted face within the town centre dealing with first aid incidents, vulnerable persons and lost children.
  • Reporting Highway defects to the relevant authority, keeping businesses updated and pursuing them on your behalf until they are fixed…saving you valuable time and money.
  • Managing street traders and rough sleepers professionally and sensitively.
  • Working in partnership on behalf of the business community with the Police, Rugby Borough Council, the emergency services, event organisers and other partners to ensure the town is safe, friendly and welcoming - as well as a great place to do business!


Further information

To contact a Ranger or find out more about them please call 01788 569 436.